Medusind’s management team consists of experienced professionals from a broad range of healthcare disciplines including Healthcare Administration, Billing, Insurance, HMO and Clinical Services. Their diverse backgrounds within anesthesia, in addition to their strong leadership qualities, have driven the highest level of performance and service for clients year after year.
Alan Morales
Vice President Client Services
Alan is the Vice President of Client Services. He has over 18 years of healthcare expertise with a strong background in billing processing & reimbursement, insurance, and hospital administrative settings. His insight is invaluable in assisting practices with improving the quality of care, enriching practice performance, aligning investment strategies, and achieving business goals.
Alan has been part of the Periop (recently acquired by Medusind) family since 2002. Through Alan’s vision, he successfully leads a strong team of in-house experts dedicated to the mission of helping our clients’ practices thrive.
Lorraine Torres
Director of Operations, CHBME
Lorraine is the Director of Operations. She joined the company in 2001 and has played a critical role in the company’s growth and development. Her primary responsibilities include client service, overseeing the day-to-day operations of the company from a local and global perspective, employee training and development, financial reporting, and project implementation. Lorraine works closely with the information technology team in the company effort to couple the latest technology with the best practices to get the highest return for our clients.
Lorraine brings more than 22 years of financial services experience and over 14 years of training and development expertise. She is a professional resource to the training industry, speaking at engagements run by national organizations. She holds a professional Training Director Certification through Langevin Learning Services and is a member of healthcare professional organizations to stay abreast of industry changes and the latest products available to the market. Lorraine is a Certified Healthcare Billing Management Executive (CHBME) through the HBMA and serves on the Publications Committee.